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FAQ

'Gold Tickets' is an online platform where you can discover and purchase tickets for various events such as concerts, festivals, sports matches, and more, all conveniently from your computer or mobile device.

Buying tickets on 'Gold Tickets' is easy! Simply browse through the events listed on our website or mobile app, select the event you're interested in, choose your desired ticket type and quantity, and proceed to checkout. You can pay securely using credit/debit cards, or other payment methods available.

Yes, there may be service fees or processing fees applied to each ticket purchase. These fees help cover the costs associated with maintaining our platform and providing customer support to ensure you have a seamless ticket-buying experience.

Once your purchase is complete, you will receive an email confirmation with your ticket(s) attached as a PDF file, which you can either print out or show on your smartphone at the event venue for entry. Alternatively, you can access your tickets directly through the 'Gold Tickets' mobile app.

Refund and exchange policies vary depending on the event organizer and the specific circumstances. Generally, tickets are non-refundable but may be exchangeable if allowed by the event organizer. Please review the terms and conditions for each event before purchasing your tickets.

Yes, buying tickets through 'Gold Tickets' is safe and secure. We use industry-standard encryption technology to protect your personal information and ensure secure transactions.

If you encounter any issues with your tickets or need assistance, our customer support team is available to help. You can reach us through the contact information provided on our website or give us a call at 0469-830-301, and we'll be happy to assist you.

To stay informed about new events, special promotions, and exclusive offers, make sure to sign up for our newsletter and follow us on social media. You'll be the first to know about upcoming events and opportunities to purchase tickets.

Group discounts and special packages may be available for certain events. Details about discounts and packages, if offered, will be specified on the event page or during the checkout process.

If you're an event organizer or promoter interested in selling tickets through 'Gold Tickets', please visit our website and click on 'List Event' button or visit our 'How it Works' page to find information on how to list your event and start selling tickets to reach a wider audience.

Call us at +61 0469 830 301, and we will resend the confirmation email. This can be due to some technical issue or an incorrect email address entry during purchase or don't forget to check your junk mailbox.

TC Event Widget
October 11, 2024 6:15 pm

 

October 11, 2024 6:15 pm